Head of Service
Head of Service - Samantha Coleman
Samantha Coleman is HWC’s Head of Service, reporting to CEO Oliver Petri.
Coleman is responsible for managing the Customer Success, Professional Services and Support functions on our team. She leads and manages our most strategic accounts, as well as the other members of the Client Services team.
Coleman has a strong understanding of the core business to customer objectives and she is able to articulate value, inspire and sell the future of HWC, leading to a customer success culture. Her passion is to build a world class team, develop and implement customer success implantation programs and driving customer value on a daily basis.